Privacy Policy
This Privacy Policy explains how Electricity Compliance Services Ltd handles personal information when you visit our website, contact us, or otherwise interact with our services.
We may update this policy when our practices or applicable requirements change.
1. Information we collect
We may receive information you choose to provide, such as your name, email address, telephone number, organisation details and the contents of an enquiry. We may also receive technical information such as browser type, device characteristics, approximate location, referring pages and interactions with this website.
2. How we use information
We use personal information to respond to enquiries, provide and improve our services, maintain website security, communicate about relevant business matters where permitted, and meet legal or contractual obligations. We do not use information for purposes that are incompatible with these purposes without appropriate notice.
3. Lawful basis and consent
Where required, we process information on the basis of consent, steps taken at your request, performance of an agreement, legitimate business interests, or compliance with applicable law. Where processing relies on consent, you may withdraw it at any time; withdrawal does not affect earlier processing.
4. Sharing and service providers
We may share information with service providers that help operate our website, communications, security, hosting or professional activities. They may process information only for the purposes we authorise. We may also disclose information where required by law, to protect rights and safety, or in connection with a business reorganisation.
5. International transfers
Some providers may process information in countries other than where you live. Where applicable, we use appropriate safeguards and consider the requirements of relevant data protection laws before making a transfer.
6. Retention
We retain information only for as long as reasonably necessary for the purposes described above, including to resolve enquiries, maintain business records, manage disputes and meet legal obligations. Retention periods depend on the type and context of the information.
7. Your rights
Subject to applicable law, you may have rights to request access, correction, deletion, restriction or portability of your information, to object to certain processing, and to withdraw consent. You may contact us using the details below. You may also have the right to raise a concern with a competent data protection authority.
8. Security
We use reasonable administrative, technical and organisational measures designed to protect personal information. No online transmission or storage system can be guaranteed to be completely secure.
9. Children
Our website and services are intended for business audiences and are not directed to children. We do not knowingly collect personal information from children.
10. Contact
For privacy questions or requests, contact Electricity Compliance Services Ltd at admin@xquuu.top, by telephone at +441491411922, or by post at 7 Paynes Park, Hitchin, England, SG5 1EH.